E-Commerce Turnaround and Revenue Acceleration

Top 400 U.S. eCommerce company in health and beauty

Context

A national eCommerce brand required rapid revenue growth during a period of organizational transition. Digital performance, brand positioning, and marketing discipline needed immediate improvement to reverse stagnation and support long-term viability.

Leadership Scope

Kimberly led end-to-end marketing and digital strategy, including brand repositioning, eCommerce optimization, performance marketing integration, analytics modernization, and operational alignment across marketing, merchandising, and fulfillment.

Impact

  • Drove 30% year-over-year revenue growth during a corporate turnaround

  • Achieved record-breaking performance across the company’s 14-year history, including daily, weekly, monthly, holiday, and seasonal sales benchmarks

  • Improved customer acquisition efficiency and retention through integrated digital and lifecycle strategy

  • Strengthened operational discipline and reporting to support executive decision-making

  • Contributed to buyer interest by month nine, with transaction completion by month twelve

Executive Outcome

The organization stabilized and accelerated growth during a critical transition period, delivering record-setting commercial performance and strengthening the company’s market position. The improved discipline across brand, digital strategy, and operations supported buyer engagement and successful transaction completion.